Organic Garden Co. Warranty
ORGANIC GARDEN CO. Raised Garden Beds are made using high quality Australian made steel, and rigid components.
We are pleased to advise we warrant that the steel panels and plastic posts will not split, bend, burst or fail, and the post to steel panel connections will retain their original structural integrity, for five years from date of purchase. This warranty covers Organic Garden Co Raised Garden Beds used for normal domestic use and installed in accordance with the installation instructions. This warranty does not cover Organic Garden Co products installed in severe coastal, industrial or other highly corrosive environment.
The warranty applies to the exclusion of all other representations, guarantees or warranties express or implied, our goods come with guarantees that cannot be excluded under the Australian consumer law and is not transferable. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss of damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of an acceptable quality and the failure does not amount to a major failure. For further information go to http://consumerlaw.gov.au
Please retain a proof of purchase (sales docket or invoice) or register your warranty within 30 days of purchase by emailing the below with your proof of purchase, name and contact information.
In the unlikely event a warranty claim is made, it must be supported by photographic evidence and details of the defect, including component part numbers, together with proof of purchase documentation (or online registration of purchase) and forwarded to the address below. Upon receipt of the warranty claim, the Customer Service Manager will contact you within three business days to advise you of the assessment outcome of the claim, which may include expenses incurred in making the claim.
THE CUSTOMER SERVICE MANAGER, ABSCO INDUSTRIES, PO BOX 119 ACACIA RIDGE QLD AUSTRALIA 4110